Fashion. Shopping. Shaken and stirred.
Posts tagged Birkin
Really, Bally?
Apr 17th
Disclaimer: I must admit that I am a huge Saturday Night Live fan and have watched quite a few of the old Weekend Update segments with Seth (Seth Myers) and Amy (Amy Poehler) lately, so those of you who recognize the similarity between this post’s title and the super funny SNL segment will understand.
So today I was walking around Berne, Switzerland, when something strange caught my eye: the windows of the big Bally Store (I try to avoid using the word “Flagship” because even though I thought I did, I no longer understand what it means).
The windows have been changed. Gone are the fixtures that provided a backdrop to the displayed articles and prevented you from clearly seeing the store interior. Now you can see all through the elegant, light-filled store that has windows on both streets that it occupies and has entrances on. And it looks very plush, inviting and luxurious while providing you with a total view of the merchandise in the store, which is great. Especially for after hours window-shopping.
But it is not the much better designed window that caught my eye – it was the goods. I was shocked to see that every single item in the window looked like a Céline knockoff. So I took out my camera, shot a few pictures and felt the urge to write about it.
I understand that minimalism is very much du jour, I also understand that after the whole heritage/stripey thing (that in its turn very, very much inspired Navyboot, but that’s a whole story on its own) Bally have been trying to create a certain style.
They have had their share of creative directors since 2003 and I understand that it’s not easy to continuously come up with products that have what it takes to become objects of desire but what I don’t understand is why a premium brand sells products that look like a copy of a fashion phenomenon. Phoebe Philo’s collections at Céline have undoubtedly become a very heavy influencer of style, a definite trendsetter. But it is not a reason to come so close to the stuff, slap your name – by the way also in an identical manner to Céline’s – on it and call it your own.
Come on, Bally. Really? You have such a great brand, so many qualities and a potential of becoming – again – something so unique, so recognizable on its own…what is happening to you?
Your history, your archives, your origins, your craftsmanship, your Swiss roots, your pioneer spirit could not inspire you but Céline could?
And I am even more disappointed because I have been working on a series of articles on retail in Switzerland and only had good things to say about Bally, who since 2003 have really shown substantial style, retail excellence, great service – until I saw this.
And while I love SNL, am using the name of my favorite segment and cannot avoid being influenced by its tone, I am not setting up a studio with a world map behind me and broadcasting my blog with a handsome co-anchor on a Saturday night all while calling it my creation.
And while it is absolutely fine to like something and allow yourself to be inspired by it, it is definitely weak to actually copy the thing, put your name on it and call it your own. Just saying.
Heritage and authenticity – or how showing your roots is the best strategy in troubled times
May 20th
New York City, July 2009. Ten months after the recession hit the city, the retail landscape had drastically changed. Legendary stores closed down, leaving prime locations empty. World-renowned brands filed for bankrupcy or came very close…
In those times of economic turmoil, more than ever, luxury brands need to reassure their loyal customers, make them believe that the money they spend on their fine goods is not just futile shopping. It is an investment. And as for their new, potential customers, those who aspire to live like the “old money” wealthy, the rich and famous, they need to tell them that by buying their goods they have made the right choice, they are on their way of having a piece of that fabulous lifestyle they aspire to…
In summer 2009, prestigious brands dressed their Madison Avenue store windows to “spell out” Heritage and authenticity in order to reassure their customers and tell them that when they buy their products, they are not merely shopping, they are investing in real values.
A few beautifully executed examples:
1. Hermès
The ultimate in French luxury since 1837, clearly displays its origins, but with a wink…They show their saddle-making origins, combined with original artwork of horses…
…and integrating iconic, much sought after products or objects of desire such as the Birkin…
…while reminding the customer of all the dedicated workmanship it all requires, by adding “raw” and unformed pieces of leather.
And on the storefront walls and on top of the building, they always show where all comes from…
So what are they saying?
- We are a French company that has been around for over 170 years and we are proud of what we do
- We started by making saddles and we still produce the finest, using traditional techniques
- We apply the same dedication to excellence and fine craftsmanship to everything we do
- We support culture, artists and use our store windows to display their work and get the (right) public to know them without having to go to a gallery or a museum
- …so dear customers, at Hermès you are not merely shopping. You are investing in a sure value, a piece of history, in a brand that is everlasting and is the ultimate in French elegance.
2. Valentino
Valentino Garavani, founder of the eponymous couture brand retired in 2008. In the 45 years he ran his couture house, Valentino had become the synonym of Italian elegance and had built a worldwide base of very loyal customers. His clothes had always been timelessly chic but what had made a piece immediately recognisable was its unique shade of red – the Valentino Red.
In order to reassure the loyal customers that in spite of the Master leaving, the Valentino Madison Avenue store windows show that his spirit remains and that the style, the elegance and the Red are here to stay.
The tinted glass boxes bring a modern, tongue in cheek element to the elegance. Those boxes play a game of hide and seek by showing a pair of red pumps..then hiding them…or suddenly you see a red lobster…
So what are they telling us?
- Even though Valentino has retired, his touch, his spirit remain at the heart of the brand
- Red has made us immediately recognisable thanks to you, dear customer. You like it and we will stick to making clothes and accessories in this color that you love
- Elegance and refinement are still what we do, but we are modern
- We love to play hide and seek and we have a sense of humor, like you
- In those times of gloom, beat the blues by being flamboyant, wear red!
- Perpetrate a tradition started by the most elegant women, wear Valentino Red!
What can brands learn from this?
- Use your store windows to express your values. No matter how good your campaign is don’t just replicate it but surprise and titillate your customers’ curiosity by telling them a story
- Show your brand values in a passionate way by being really emotional, fun, quirky, uncomplicated
- Integrate a heritage component to tell your customers that your brand is the right choice, especially in hard times and that you will be there for them, no matter what.
And a few more great examples…


































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